Call Center
• Communicating with customers and researching the services available to them.
• Follow up with the customer regarding the services provided, payments, and resolve problems.
• Registering customers on the company’s system.
• Work under pressure.
• Working within a team.
Administrative
• Registering clients’ and teachers’ information on the academy’s system.
• Follow up on activities and the client’s benefit from the services provided.
• Follow up on customer performance.
• Professional communication with teachers and facilitating the performance of their tasks.
• Ensure the completeness of educational materials of all types, materials and devices and their suitability for work.
• Follow course schedules very carefully.
• Follow up on payments.
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