IT Specialist

IT Specialist

1.     IT Infrastructure Support:

▪ Maintain and support the organization's IT infrastructure, including hardware, software, networks, and servers.

▪ Troubleshoot and resolve technical issues promptly to minimize downtime.

2.      User Support:

▪ Provide technical support to employees across various departments, addressing hardware and software-related issues.

▪ Assist in the onboarding and training of employees on IT systems and tools.

3.      Collaboration with Departments:

▪ Work closely with the Sales, Administrators, Operations, Marketing, and Design teams to understand their technology needs.

▪ Provide tailored IT solutions to enhance departmental efficiency.

4.      Data Security and Backup:

▪ Implement and maintain data security measures to safeguard sensitive information. ▪ Establish and manage regular data backup procedures to ensure data integrity.

5.      System Upgrades and Maintenance:

▪ Coordinate and execute system upgrades and maintenance tasks to keep technology infrastructure up-to-date.

 ▪ Collaborate with vendors and service providers as needed.

 6. Collaboration with External IT Partners:

▪ Liaise with external IT service providers to resolve complex technical issues and ensure the efficiency of outsourced IT services.

▪ Manage relationships with external vendors to optimize IT support.

6.      Technology Planning and Implementation:

▪ Work with the Manager to develop and implement technology strategies aligned with the company's goals.

▪ Stay informed about industry trends and recommend innovative technologies for consideration.

7.      Documentation:

▪ Maintain accurate and up-to-date documentation of IT systems, configurations, and troubleshooting procedures.

▪ Provide training materials and documentation for end-users.

Qualifications:

Degree: A bachelor's degree in computer science, information technology, or a related field is often preferred. Some positions may require only an associate degree, while others might prefer or require a master's degree.

Soft Skills: Communication, problem-solving, teamwork, and time management are also important in IT roles.

Requirements:

·         Bachelor's degree in a related field

·         Proven experience of at least 2 years

·         Proficiency in Arabic and English.

Preferably has Turkish Citizenship

Live in or close to Beylikduzu