Employees are required to work in the field of call center and also for an outstanding team leader with experience in medical tourism

Do you have exceptional communication skills and want to work in a comfortable and stimulating environment? If so, we are looking for an outstanding Call Center Employee and Team Leader to join our team in the Sales Department.

Basic tasks:
1. Receiving and directing incoming calls from patients and clients with skill and professionalism.
2. Providing the necessary information about hospital services, booking procedures, and costs.
3. Identify the needs of patients and clients and provide appropriate advice and guidance.
4. Organizing appointments, setting patient schedules, and coordinating with the medical team.
5. Follow up with patients and clients after treatment and ensure their satisfaction and meet their ongoing needs.
6. Recording and documenting important information in the database system.

required skills:
- Proficiency in at least two languages, including Italian and English. Proficiency in additional languages is an added advantage. Required languages: (Arabic - English - French. Italian - Spanish - Hebrew)
- Excellent communication skills and the ability to deal with customers in a polite and friendly manner.
- Ability to work under pressure and manage time effectively.
- Flexibility in adapting to changing environments and working with diverse teams.
  - At least one year of experience in the field of call center, plastic surgery, and hair transplantation for SLES, and at least three years of experience for Team Leader applicants.

Advantages:
-An opportunity to work in the field of hair transplantation, plastic surgery and cosmetic dentistry.
-A professional and supportive work environment that is interested in developing your skills.
-A competitive salary commensurate with experience and competence, in addition to an additional benefits package.
-The opportunity to immerse yourself in different cultures and communicate with customers from different parts of the world.
- Comfortable working hours.
If you meet the above requirements and feel interested in joining our team, please send your CV to WhatsApp via the following number: wa.me/ and write “Apply for a call center position”. Candidates will be contacted